Terms of Service

Effective Date: August 20, 2026
Last Updated: August 20, 2026

These Terms of Service (“Terms”) govern your access to and use of the SoloCMO website located at https://solocmo.io, the SoloCMO application located at https://app.solocmo.io, and any related software, tools, features, integrations, content, services, and functionality provided by SoloCMO (collectively, the “Service”).

SoloCMO is operated by SoloCMO, LLC (“SoloCMO,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, accessing the Service, or otherwise using SoloCMO, you agree to these Terms and our Privacy Policy.

If you are using SoloCMO on behalf of a company, agency, client, or other organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use the Service.

SoloCMO is a marketing software platform designed to help agencies, marketers, consultants, freelancers, and businesses plan, analyze, generate, organize, and manage marketing activities.

Features may include tools related to:

• Marketing strategy
• Customer and audience research
• SEO
• Local SEO
• Google Business Profile
• Content planning
• Content generation
• Website architecture
• Keyword research and analysis
• Search performance
• Advertising
• Funnel planning
• Marketing analytics
• Image generation
• Client management
• Reporting
• Third-party marketing integrations
• Artificial intelligence-assisted recommendations and generation

Features may be added, modified, limited, replaced, or discontinued over time.

SoloCMO is a software and decision-support platform. We are not your marketing agency, attorney, accountant, financial advisor, or other professional service provider unless a separate written agreement expressly states otherwise.

You must be at least 18 years old and legally capable of entering into a binding agreement to use SoloCMO.

By using the Service, you represent that:

• You meet these eligibility requirements;
• The information you provide to us is accurate;
• Your use of SoloCMO complies with applicable laws; and
• You have authority to provide, connect, upload, or process any information you submit through the Service.

Certain features require a SoloCMO account.

You are responsible for:

• Providing accurate account information;
• Maintaining the confidentiality of your login credentials;
• Restricting unauthorized access to your account;
• Maintaining appropriate permissions for team members;
• Promptly notifying us of suspected unauthorized access; and
• All activities conducted through your account unless caused by our failure to maintain reasonable security measures.

You may not share login credentials in a way that circumvents applicable seat or account limits.

Each authorized seat should be used by the individual to whom it is assigned.

We may require you to verify your identity or account information before granting access to certain features.

SoloCMO is designed in part for agencies, consultants, freelancers, and marketers who manage marketing activities on behalf of clients.

If you create a client profile, connect a client's account, import client data, or otherwise process information on behalf of a client, you represent and warrant that:

• You are authorized to act on behalf of that client;
• You have permission to provide the information to SoloCMO;
• You have permission to connect any applicable third-party accounts;
• Your use of the information complies with your agreements with the client; and
• You will comply with applicable privacy, confidentiality, advertising, and data-protection laws.

SoloCMO is not responsible for disputes between you and your clients concerning authority, ownership, access, billing, content, data, or marketing activities.

You are responsible for managing your client relationships and obtaining any permissions necessary to use SoloCMO on their behalf.

Subject to these Terms and payment of applicable fees, SoloCMO grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business and marketing purposes.

This license does not transfer ownership of SoloCMO or any underlying technology to you.

Except where expressly permitted, you may not:

• Copy or reproduce the SoloCMO software;
• Reverse engineer or attempt to discover source code;
• Circumvent technical restrictions;
• Bypass usage, client, account, or seat limits;
• Resell access to SoloCMO as a standalone software product;
• Rent, sublicense, or transfer your account;
• Scrape or systematically extract information from the platform;
• Use automated means to overload or interfere with the Service;
• Attempt unauthorized access to another user's account or information; or
• Use SoloCMO to develop a competing product through unauthorized copying of our proprietary software, workflows, interfaces, or protected materials.

Nothing in these Terms prevents an agency or consultant from using SoloCMO to provide legitimate marketing services to its own clients.

Certain SoloCMO features require a paid subscription.

Available plans, pricing, client capacity, seat limits, credit allocations, and included features are described on our website or within the application.

Unless otherwise stated at checkout, subscriptions are billed on a recurring basis.

By purchasing a subscription, you authorize us and our payment processor to charge the payment method associated with your account for applicable subscription fees, taxes, usage charges, upgrades, and other authorized purchases.

Automatic Renewal

Unless you cancel before the next billing date, your subscription will automatically renew for the applicable billing period at the then-current price applicable to your plan, subject to any pricing commitments we have expressly made to you.

Upgrades

Plan upgrades may take effect immediately.

Additional charges resulting from an upgrade may be prorated or otherwise calculated as shown during the upgrade process.

Downgrades

Unless otherwise stated at the time of the change, plan downgrades take effect at the beginning of your next billing cycle.

A downgrade may reduce:

• Client capacity
• Seats
• Credits
• Usage limits
• Storage
• Other plan-based capacity

You are responsible for reviewing the effect of a downgrade before confirming it.

Cancellation

You may cancel your subscription through your account or billing settings when that functionality is available.

Cancellation stops future renewal charges but does not normally terminate access immediately. Unless otherwise stated, you may continue using the paid Service through the end of the billing period for which you have already paid.

Refunds

Except where required by law or expressly stated otherwise in writing, subscription payments and other charges are non-refundable once incurred.

Nothing in this section limits any refund or cancellation rights you may have under applicable law.

We may change subscription prices, credit pricing, plan limits, or other fees from time to time.

Changes to recurring subscription pricing will generally apply beginning with a future billing period after reasonable notice, unless the change results from:

• Your requested plan change;
• Expiration of a promotional period;
• An agreed pricing arrangement;
• Changes in taxes or government-imposed fees; or
• Other circumstances disclosed to you when you purchase or modify the Service.

Promotional, founder, beta, early-access, or introductory pricing may be subject to separate terms disclosed when offered.

SoloCMO may use credits or other usage units for certain features.

Credit categories may include, for example:

• SEO credits
• Writing credits
• Image credits
• Other usage-based units

The number of credits required for a particular action may depend on the feature, complexity, third-party processing costs, or other factors.

Current credit rules are displayed within SoloCMO or on the applicable pricing or billing page.

Credits Are Not Currency

SoloCMO credits:

• Have no cash value;
• Are not legal tender;
• Cannot be redeemed for cash;
• May not be sold or transferred outside the Service unless expressly permitted;
• Do not constitute a stored-value account; and
• May only be used for eligible SoloCMO functionality.

Monthly Credits

Subscription credits may replenish, expire, reset, or otherwise operate according to the rules displayed for your plan.

Unless SoloCMO expressly states otherwise, unused subscription credits should not be assumed to carry forward indefinitely.

Additional Credits

We may allow users to purchase additional credits or increase usage through a plan upgrade.

Applicable pricing and conditions will be displayed before purchase.

Changes to Credit Costs

We may adjust the number of credits required for features when reasonably necessary because of changes in functionality, infrastructure costs, third-party provider costs, or product design.

We will not intentionally alter credit requirements in a deceptive manner.

SoloCMO may allow you to connect third-party platforms and services, including services provided by Google and other technology providers.

These integrations may include:

• Google Search Console
• Google Analytics
• Google Business Profile
• Google authentication
• Advertising platforms
• Analytics providers
• Artificial intelligence providers
• Other marketing or business services

Your use of a third-party service is also governed by that provider's terms and policies.

By connecting a third-party account, you authorize SoloCMO to access, retrieve, process, display, store, and use information from that account only as necessary to provide the functionality you request and as described in our Privacy Policy.

You represent that you have authority to connect the account.

If you are connecting a client's account, you represent that the client has authorized you to do so.

You may revoke connected-account access through SoloCMO where supported or through the applicable third-party provider.

When you authorize SoloCMO to access Google services, your use of those integrations may also be subject to applicable Google terms and policies.

You authorize SoloCMO to access Google information within the scope of permissions you approve during Google's authorization process.

SoloCMO does not require you to provide your Google password.

Your ability to use a Google-connected feature may depend on Google's continued availability of the applicable API or service.

Google may change, restrict, suspend, or discontinue functionality outside SoloCMO's control.

SoloCMO is not responsible for service interruptions caused by changes made by Google or another third-party platform.

Our collection, use, retention, and disclosure of information obtained through Google APIs is further described in our Privacy Policy.

Certain SoloCMO features use artificial intelligence and machine-learning technology.

AI-powered functionality may assist with:

• Content generation
• SEO recommendations
• Marketing strategy
• Keyword analysis
• Advertising copy
• Landing pages
• Images
• Business analysis
• Competitive analysis
• Customer personas
• Offers
• Reporting
• Other marketing activities

AI Outputs May Be Incorrect

Artificial intelligence can make mistakes.

Outputs may be:

• Inaccurate
• Incomplete
• Outdated
• Misleading
• Similar to content generated for other users
• Unsuitable for your particular business
• Legally or factually incorrect

You are responsible for reviewing AI-generated material before using, publishing, sending, relying upon, or providing it to a client.

You should independently verify factual claims, legal statements, statistics, financial information, technical information, regulatory requirements, and other material where accuracy is important.

Human Review Is Required

SoloCMO is designed to assist human marketing decisions, not replace professional judgment.

You remain responsible for the final marketing strategy, content, advertising, recommendations, and other materials you choose to use.

SoloCMO provides marketing tools, analytics, recommendations, and generated materials.

We do not guarantee:

• Search engine rankings;
• Google Maps or local pack rankings;
• Website traffic;
• Leads;
• Sales;
• Conversion rates;
• Advertising performance;
• Cost per lead;
• Return on advertising spend;
• Revenue;
• Search visibility;
• AI Overview inclusion;
• Search engine indexing;
• Social media reach;
• Customer reviews; or
• Any other specific marketing or business result.

Search engines, advertising platforms, social networks, AI systems, and other third-party platforms use algorithms and policies that SoloCMO does not control.

Past results do not guarantee future performance.

Any projections, scores, opportunities, forecasts, recommendations, or estimated outcomes shown in SoloCMO are informational tools and should not be interpreted as guarantees.

SoloCMO may suggest marketing tactics intended to improve performance on search engines, advertising platforms, social networks, and other third-party services.

You are responsible for ensuring that your implementation complies with applicable platform rules and laws.

SoloCMO does not guarantee that:

• A recommendation will comply with every third-party guideline in every situation;
• A platform will approve particular content or advertising;
• A search engine will index or rank particular content; or
• A third party will continue permitting a tactic, API, integration, or feature.

Third-party rules and algorithms can change without notice.

“User Content” means information, materials, prompts, files, text, images, business data, client data, instructions, and other content you provide to SoloCMO.

As between you and SoloCMO, you retain your rights in your User Content.

You grant SoloCMO a limited license to host, store, reproduce, process, transmit, modify, and display User Content only as reasonably necessary to:

• Operate the Service;
• Provide requested functionality;
• Generate requested outputs;
• Maintain your account;
• Provide support;
• Protect the Service; and
• Comply with applicable law.

This license ends when the information is deleted from our systems, subject to reasonable backup, legal, security, and retention requirements described in our Privacy Policy.

You represent that you have all rights and permissions necessary to provide User Content to SoloCMO.

SoloCMO may generate text, images, strategies, recommendations, plans, reports, or other outputs in response to your instructions.

To the extent permitted by applicable law and subject to third-party rights and applicable provider terms, as between you and SoloCMO, we do not claim ownership over the specific generated output produced for your account solely because it was generated using SoloCMO.

However:

• We do not guarantee that generated content is eligible for copyright, trademark, patent, or other intellectual-property protection;
• We do not guarantee that generated content is unique;
• Similar or identical outputs may be generated for other users;
• Generated content may inadvertently resemble third-party material; and
• You are responsible for reviewing content before commercial use.

You are responsible for ensuring that your use of generated content does not infringe intellectual-property, privacy, publicity, contractual, or other rights.

You are responsible for:

• Decisions made using SoloCMO;
• Reviewing generated outputs;
• Verifying important information;
• Obtaining client approvals when required;
• Following advertising and marketing laws;
• Following search engine and platform rules;
• Maintaining appropriate backups of important business materials;
• Protecting account credentials;
• Ensuring you have permission to process client information;
• Ensuring published material complies with applicable law; and
• Obtaining professional advice when appropriate.

SoloCMO does not assume responsibility for content you publish, campaigns you launch, changes you make to a website, or recommendations you provide to a client.

You may not use SoloCMO to:

• Violate applicable law;
• Commit fraud;
• Impersonate another person or business;
• Gain unauthorized access to accounts or systems;
• Distribute malware or malicious code;
• Conduct phishing or credential theft;
• Generate or distribute unlawful content;
• Infringe intellectual-property rights;
• Violate privacy or publicity rights;
• Harass, threaten, or abuse others;
• Circumvent security or usage controls;
• Manipulate or interfere with the Service;
• Facilitate deceptive or fraudulent advertising;
• Send unlawful unsolicited communications;
• Upload data you do not have authority to process;
• Scrape SoloCMO or its proprietary databases without authorization;
• Sell or transfer account access in violation of these Terms; or
• Use the Service in a manner that creates unreasonable risk to SoloCMO, our users, our vendors, or third parties.

We may investigate suspected violations and suspend or terminate accounts where reasonably necessary.

SoloCMO and its licensors retain all rights in the Service itself, including:

• Software
• Source code
• Product architecture
• Interface designs
• Workflows
• Proprietary methodologies
• Branding
• Logos
• Documentation
• Training materials
• Videos
• Templates
• Original written material
• Product names
• Databases
• Graphics
• Website content

Except for the limited license granted under these Terms, no intellectual-property rights in SoloCMO are transferred to you.

You may not copy or redistribute proprietary SoloCMO training materials, interfaces, documentation, or other protected content except as expressly permitted.

If you voluntarily provide ideas, suggestions, recommendations, or feedback about SoloCMO, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use that feedback to develop, improve, market, or operate SoloCMO without compensation or obligation to you.

This does not give us ownership of your confidential client data or User Content merely because it was submitted through the Service.

Some features may be labeled:

• Beta
• Preview
• Early Access
• Experimental
• Coming Soon
• Test
• Founder Access

These features may:

• Change substantially;
• Contain errors;
• Be temporarily unavailable;
• Have incomplete functionality;
• Produce unexpected results; or
• Be discontinued.

You use beta and preview features with the understanding that they may be less stable than generally available features.

We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free availability.

SoloCMO may be unavailable because of:

• Maintenance
• Software updates
• Infrastructure problems
• Third-party outages
• API failures
• Internet disruptions
• Security incidents
• Events outside our reasonable control

We may modify, update, or discontinue features where reasonably necessary.

Where practical, we will attempt to provide advance notice of material changes that significantly affect paid functionality.

Our collection and use of personal information is governed by the SoloCMO Privacy Policy.

By using SoloCMO, you acknowledge that information may be processed as described in that policy.

You are responsible for reviewing the Privacy Policy before providing personal information or connecting third-party accounts.

If there is a conflict between these Terms and the Privacy Policy regarding the handling of personal information, the Privacy Policy controls with respect to that information.

We use reasonable administrative, technical, and organizational measures intended to protect the Service and information processed through it.

However, no software, network, internet transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining appropriate security over:

• Your devices;
• Your passwords;
• Your email account;
• Connected third-party accounts;
• Team permissions; and
• Access granted to employees, contractors, or clients.

Notify us promptly if you reasonably believe your account has been compromised.

We may suspend or restrict access to SoloCMO where reasonably necessary because of:

• Nonpayment;
• Violation of these Terms;
• Security concerns;
• Fraud or suspected fraud;
• Abuse of the Service;
• Excessive or unauthorized automated usage;
• Legal requirements;
• Harm to other users or third parties; or
• Conduct that threatens the integrity of the Service.

For serious violations, we may terminate an account.

Where circumstances reasonably permit, we will attempt to provide notice and an opportunity to address the issue.

You may stop using SoloCMO at any time and may cancel a paid subscription in accordance with the subscription terms above.

When an account terminates:

• Your right to use the Service ends;
• Connected third-party access may be revoked;
• Paid features may become unavailable;
• Stored information may be deleted in accordance with our retention practices; and
• Provisions that logically survive termination will remain effective.

You are responsible for exporting or retaining copies of important information before termination where export functionality is available.

Termination does not eliminate payment obligations incurred before termination.

SoloCMO depends on third-party technology and services.

These providers may include:

• Hosting providers
• Cloud infrastructure
• Authentication providers
• Payment processors
• Artificial intelligence providers
• Search engines
• Analytics providers
• Advertising platforms
• Email providers
• Data providers
• Mapping or local-search providers

SoloCMO does not control third-party services and is not responsible for their independent acts, omissions, outages, policies, pricing, or changes.

A third party may modify or discontinue functionality on which a SoloCMO feature depends.

The Service may link to third-party websites, products, or services.

Links do not necessarily constitute an endorsement.

Your interactions with third parties are governed by their own agreements and privacy policies.

SoloCMO is not responsible for third-party websites or services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLOCMO AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ACCURACY;
• RELIABILITY;
• AVAILABILITY; AND
• RESULTS.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR EVERY BUSINESS OR USE CASE.

WE DO NOT WARRANT THE ACCURACY OF ARTIFICIAL INTELLIGENCE OUTPUTS, THIRD-PARTY DATA, SEARCH DATA, ANALYTICS DATA, COMPETITIVE DATA, OR MARKETING RECOMMENDATIONS.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLOCMO AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, CLIENTS, SEARCH RANKINGS, OR ADVERTISING PERFORMANCE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLOCMO'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO SOLOCMO DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(B) $100 IF YOU HAVE NOT PAID SOLOCMO DURING THAT PERIOD.

The limitations above apply regardless of the legal theory of liability and even if SoloCMO has been advised that damages are possible.

Some jurisdictions do not allow certain limitations of liability, so applicable limitations may differ.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless SoloCMO, its operating company, affiliates, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable costs arising from:

• Your violation of these Terms;
• Your unlawful use of the Service;
• User Content you provide;
• Your marketing or advertising activities;
• Your relationship with your clients;
• Your unauthorized connection of a third-party account;
• Your infringement of third-party rights; or
• Your violation of applicable law.

SoloCMO will provide reasonable notice of covered claims where practicable.

If you believe material available through SoloCMO infringes your copyright or other intellectual-property rights, contact us at:

info@solocmo.io

Please provide sufficient information to identify:

• The protected work;
• The allegedly infringing material;
• Where the material appears;
• Your contact information; and
• The basis for your claim.

We may remove or restrict access to material where appropriate.

By creating an account or using SoloCMO, you agree that we may send electronic communications related to:

• Your account;
• Billing;
• Security;
• Product updates;
• Service notices;
• Connected integrations; and
• Support.

Electronic notices satisfy any legal requirement that communications be provided in writing to the extent permitted by law.

Marketing communications are subject to applicable law and any unsubscribe rights provided in those communications.

We may update these Terms from time to time.

When we update them, we will revise the Last Updated date.

If we make material changes, we may provide additional notice through:

• The website;
• The application;
• Email; or
• Another reasonable method.

Your continued use of SoloCMO after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

If you do not agree to a material change, you may discontinue use of the Service and cancel your subscription.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Subject to applicable law, any legal proceeding arising from these Terms or the Service will be brought in the state or federal courts located in Harris County, Texas, and each party consents to the jurisdiction and venue of those courts.

Nothing in this section eliminates rights that cannot legally be waived under applicable consumer-protection law.

SoloCMO will not be responsible for delay or failure to perform caused by circumstances beyond our reasonable control, including:

• Natural disasters;
• Severe weather;
• War;
• Terrorism;
• Civil unrest;
• Government action;
• Labor disputes;
• Internet or telecommunications failures;
• Cloud-provider outages;
• Cyberattacks;
• Third-party API outages; or
• Other similar events outside our reasonable control.

You may not assign or transfer these Terms or your SoloCMO account without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, or transfer of the SoloCMO business.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

The unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with the Privacy Policy and any additional terms expressly presented for a particular product, subscription, integration, or service, constitute the agreement between you and SoloCMO concerning your use of the Service.

If you enter into a separate written agreement with SoloCMO that expressly conflicts with these Terms, the separate written agreement controls to the extent of that conflict.

Questions about these Terms may be directed to:

SoloCMO, LLC
118 Vintage Park Blvd. #W717
Houston, Texas 77070
United States

Email: info@solocmo.io
Phone: 832-753-6124
Website: https://solocmo.io