Privacy Policy

Effective Date: August 20, 2026
Last Updated: August 20, 2026

SoloCMO (“SoloCMO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you entrust to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://solocmo.io, use the SoloCMO application at https://app.solocmo.io, create an account, connect third-party services, or otherwise interact with SoloCMO.

SoloCMO is operated by SoloCMO, LLC.

By accessing or using SoloCMO, you acknowledge the practices described in this Privacy Policy.

The information we collect depends on how you use SoloCMO and which features you enable.

Account Information

When you create or maintain a SoloCMO account, we may collect information such as:

• Name
• Email address
• Company or agency name
• Account credentials or authentication identifiers
• Subscription and plan information
• User role and account permissions
• Communication preferences

Passwords, when applicable, are stored using appropriate security measures and are not maintained by us in readable form.

Client and Business Information

SoloCMO allows users to create client profiles and marketing workspaces. Information you provide may include:

• Business names
• Websites and URLs
• Business locations and service areas
• Services and products
• Target audiences
• Competitors
• Marketing strategies
• Keywords
• Brand information
• Customer personas
• Offers and positioning
• Content plans
• Advertising information
• Google Business Profile information
• Other business or marketing information you choose to enter

If you enter information about one of your clients, you are responsible for ensuring that you have the appropriate authority to provide and process that information through SoloCMO.

Content, Prompts, and Generated Materials

We may collect and process information that you enter into SoloCMO or generate through the platform, including:

• Prompts
• Instructions
• Blog drafts
• Landing pages
• Advertising copy
• Images
• SEO recommendations
• Marketing plans
• Reports
• Notes
• Uploaded content
• Generated outputs
• Revisions and edits

We use this information to provide the features you request and maintain your workspace.

Usage and Technical Information

When you use our website or application, we may automatically collect technical information including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location derived from IP address
• Referring URLs
• Pages and features viewed
• Dates and times of access
• Clicks and navigation activity
• Application performance
• Error and diagnostic information
• Session information

We use this information to operate, secure, analyze, and improve SoloCMO.

SoloCMO allows users to voluntarily connect certain Google accounts and properties.

Depending on the features you authorize, SoloCMO may access information from services including:

• Google Search Console
• Google Analytics
• Google Business Profile
• Google authentication services
• Other Google services expressly identified when authorization is requested

The specific permissions requested are presented to you through Google's authorization process before access is granted.

Google Search Console

When authorized, SoloCMO may access Search Console information such as:

• Search queries
• Clicks
• Impressions
• Average positions
• Click-through rates
• Pages
• Date ranges
• Search performance information
• Property information

We use this information to provide SEO analysis and features such as keyword opportunities, ranking diagnostics, content-decay analysis, reporting, and other search-performance tools.

Google Analytics

When authorized, SoloCMO may access analytics information such as:

• Website traffic
• Sessions
• Pages
• User acquisition information
• Engagement information
• Conversions or events
• Date-based performance information
• Other analytics metrics authorized by the user

We use this information to provide marketing analysis, reporting, diagnostics, and performance measurement.

Google Business Profile

When authorized, SoloCMO may access Google Business Profile information such as:

• Business information
• Categories
• Services
• Hours
• Locations
• Reviews
• Photos
• Performance information
• Profile activity
• Other information made available through the permissions you grant

We use this information to provide local SEO, Google Business Profile management, review management, reporting, competitive analysis, and related features.

Google OAuth Information

When you connect a Google account, we may receive identifiers and authorization credentials necessary to maintain the connection.

We use OAuth authorization tokens only to access information and functionality that you have authorized.

We do not ask you to provide your Google password to SoloCMO.

Information obtained from Google APIs is used only to provide or improve user-facing SoloCMO features associated with the account or client property you have connected.

SoloCMO does not sell Google user data.

SoloCMO does not use Google user data for targeted advertising or advertising profiles.

SoloCMO does not transfer Google user data to data brokers or information resellers.

SoloCMO does not use Google user data to determine creditworthiness or for lending purposes.

SoloCMO does not use information received from Google APIs to train or improve generalized artificial intelligence or machine-learning models.

Human access to Google user data is restricted and may occur only when reasonably necessary to:

• Provide support requested or authorized by you;
• Investigate fraud, abuse, security incidents, or technical problems;
• Comply with applicable law or legal process; or
• Perform internal operations using appropriately aggregated or de-identified information where permitted.

SoloCMO's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We may use information collected through SoloCMO to:

• Create and manage accounts
• Authenticate users
• Provide SoloCMO features
• Maintain client profiles
• Analyze SEO and marketing performance
• Generate marketing content
• Generate images and other creative materials
• Generate marketing recommendations
• Process connected-account data
• Display reports and dashboards
• Track content and marketing activity
• Improve application functionality
• Personalize application features
• Provide customer support
• Diagnose errors and technical problems
• Monitor application security
• Prevent fraud and abuse
• Communicate service-related information
• Send marketing communications where permitted
• Manage subscriptions and payments
• Enforce our agreements
• Comply with legal obligations

We will not materially expand our use of information obtained through connected services without providing appropriate notice and obtaining consent when required.

SoloCMO uses artificial intelligence to provide features such as content generation, marketing analysis, strategic recommendations, image generation, advertising creation, SEO analysis, and other application functionality.

Information you intentionally submit to an AI-powered feature may be processed to generate the requested output.

Depending on the feature, relevant information may be processed by third-party technology providers acting on our behalf.

We seek to limit information shared with service providers to what is reasonably necessary to provide the requested functionality.

You should not intentionally enter highly sensitive personal information into prompts, client profiles, or generated-content tools unless it is necessary and you are authorized to do so.

Where Google user data is involved, its use remains subject to the restrictions described in the Our Use of Google User Data section above.

We use Microsoft Clarity to better understand how visitors and users interact with our website and application.

Clarity may collect information about interactions such as:

• Pages viewed
• Clicks
• Scrolling
• Mouse movement
• Navigation
• Device and browser information
• Application performance
• Errors and diagnostic events
• Session activity

Clarity may use cookies and similar technologies and may provide features such as heatmaps, behavioral analytics, and session replay.

These tools help us identify usability problems, improve application design, troubleshoot errors, and understand how SoloCMO features are used.

We configure analytics tools and application interfaces with the goal of preventing sensitive fields, passwords, authentication credentials, and similar information from being intentionally captured in session recordings.

Microsoft may process information collected through Clarity in accordance with Microsoft's own privacy practices.

Where required by applicable law, non-essential analytics technologies are subject to applicable consent requirements.

SoloCMO and our service providers may use cookies, local storage, pixels, scripts, and similar technologies.

These technologies may be used for:

Essential Functions

Necessary technologies help provide functions such as:

• Account authentication
• Security
• Session management
• Application preferences
• Fraud prevention
• Core application functionality

Analytics

Analytics technologies help us understand:

• How the website and app are used
• Which features are used most frequently
• Where users encounter difficulty
• Application performance
• Navigation patterns
• Errors and technical issues

Where required by law, we obtain consent before using non-essential cookies or similar technologies.

Browser controls may also allow you to delete or restrict cookies, although disabling certain technologies may affect application functionality.

We do not sell personal information.

We may disclose information in the following limited circumstances.

Service Providers

We may use vendors and service providers to help operate SoloCMO, including providers of:

• Cloud hosting
• Database infrastructure
• Authentication
• Email delivery
• Analytics
• Error monitoring
• Artificial intelligence
• Image generation
• Payment processing
• Customer support
• Security
• Data storage

These providers may process information only as reasonably necessary to provide their services to us and subject to applicable contractual, technical, or legal protections.

Connected Services

When you choose to connect SoloCMO with a third-party platform, information may be exchanged with that platform as necessary to perform the functionality you request.

Your use of the third-party platform remains subject to that provider's terms and privacy practices.

Legal and Safety Requirements

We may disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Protect the rights or property of SoloCMO
• Protect users or the public
• Investigate fraud or abuse
• Address security threats
• Enforce agreements

Business Transactions

If SoloCMO or its operating company is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

Where Google user data is involved, any transfer remains subject to applicable Google API policies and Limited Use requirements.

SoloCMO does not sell personal information or connected Google user data to:

• Advertisers
• Data brokers
• Lead brokers
• Information resellers
• Credit providers
• Unrelated third parties

We also do not use connected Google user data for personalized advertising.

We retain information for only as long as reasonably necessary to:

• Provide SoloCMO
• Maintain your account
• Preserve information you ask us to maintain
• Comply with legal obligations
• Resolve disputes
• Prevent fraud or abuse
• Maintain security
• Enforce our agreements

Different categories of information may have different retention periods.

Information stored in backups may remain for a limited period after deletion before being automatically overwritten or removed.

Where information is no longer reasonably necessary, we may delete it, anonymize it, or aggregate it.

You may disconnect a connected Google account or property from SoloCMO.

Disconnecting a Google service stops SoloCMO from obtaining new information through that authorization unless you reconnect it.

You may also revoke SoloCMO's access through your Google Account's third-party access settings.

Revoking access does not necessarily delete information previously imported into your SoloCMO account. You may request deletion of that information as described below.

You may request deletion of your SoloCMO account and associated personal information by contacting us at:

info@solocmo.io

Where available, deletion may also be requested through account settings within the SoloCMO application.

A deletion request may include:

• Your SoloCMO account
• Client profiles associated exclusively with your account
• Connected-account information
• Stored Google-derived information
• Generated content
• Other personal information associated with your account

We may retain limited information where required or permitted for:

• Legal compliance
• Accounting
• Fraud prevention
• Security
• Dispute resolution
• Enforcement of agreements

Disconnecting a third-party account and deleting your SoloCMO account are separate actions.

If you want both access revoked and stored information deleted, you should complete both actions or specifically request both.

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

• Know what personal information we collect
• Request access to your information
• Correct inaccurate information
• Request deletion
• Obtain a copy of certain information
• Restrict or object to certain processing
• Withdraw consent
• Opt out of certain uses or disclosures
• Appeal certain privacy decisions

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact:

info@solocmo.io

We may need to verify your identity before completing certain requests.

California residents may have additional rights under applicable California privacy laws.

Depending on applicable thresholds and exemptions, these rights may include the right to:

• Know the categories and specific pieces of personal information collected
• Know the purposes for which information is used
• Know the categories of parties to whom information is disclosed
• Request correction
• Request deletion
• Obtain a copy of certain information
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information

SoloCMO does not sell personal information.

If our practices change in a manner that creates additional California disclosure or opt-out obligations, we will update this Privacy Policy and provide any required controls.

SoloCMO is operated from the United States.

If you access SoloCMO from outside the United States, your information may be transferred to, processed in, or stored in the United States or other countries where we or our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

Where required, we use appropriate measures to protect international transfers of personal information.

We use administrative, technical, and organizational safeguards intended to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

These safeguards may include encryption, access controls, authentication controls, secure infrastructure, monitoring, and restrictions on access to information.

No internet transmission, software system, or storage method can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own account credentials and connected services.

If you believe your SoloCMO account has been compromised, contact us promptly.

SoloCMO is designed in part for marketing agencies, consultants, freelancers, and other professionals who manage information on behalf of clients.

If you use SoloCMO to process information on behalf of another business:

• You are responsible for having the necessary authorization to provide that information to SoloCMO;
• You are responsible for complying with your own contractual and privacy obligations to your clients; and
• Your clients' information remains associated with the SoloCMO account and permissions through which it was provided.

Where required, separate data-processing terms may apply between SoloCMO and business customers.

SoloCMO is a business and professional marketing platform and is not intended for children under the age of 18.

We do not knowingly collect personal information directly from children under 18.

If you believe a child has provided personal information to SoloCMO, contact us so that we can take appropriate action.

SoloCMO may contain links to third-party websites or integrate with third-party products and services.

We are not responsible for the privacy practices of third parties that operate independently from SoloCMO.

We encourage users to review the privacy policies of third-party services before providing information to them or authorizing a connection.

We may send transactional communications related to:

• Your account
• Security
• Connected services
• Subscription activity
• Product functionality
• Service notices
• Support requests

We may also send marketing communications where permitted by law.

You may unsubscribe from non-essential marketing emails using the unsubscribe link provided in those communications.

Transactional or security-related messages may still be sent when necessary to operate your account.

We may update this Privacy Policy periodically to reflect:

• Changes to SoloCMO
• New integrations or features
• Changes to our data practices
• Legal or regulatory requirements
• Security or operational developments

When we make changes, we will update the Last Updated date at the top of this page.

If a change materially affects how we use personal information or connected-account information, we will provide additional notice or obtain consent where required.

If you have questions about this Privacy Policy, our privacy practices, your connected Google data, or a request to access or delete information, contact:

SoloCMO, LLC
118 Vintage Park Blvd #717
Houston, Texas 77070

Phone: 832-753-6124

Website: https://www.solocmo.io
Email: info@solocmo.io